Privacy Policy + SMS Terms & Conditions
DBS Salon Privacy Policy + SMS Terms & Conditions
dbs Salon / DBS Salon, operated by Triptych Studios Inc. (“dbs Salon,” “DBS Salon,” “we,” “our,” or “us”), respects your privacy and is committed to protecting the personal information you provide when you visit our website, book appointments, purchase products or services, complete forms, subscribe to communications, or otherwise interact with us.
This Privacy Policy explains how we collect, use, disclose, and protect your information. This page also includes our SMS Terms & Conditions.
INFORMATION WE COLLECT
We may collect the following categories of personal information:
• Name
• Email address
• Phone number
• Mailing address, if provided
• Appointment and booking information
• Service history and preferences
• Stylist preferences
• Hair history, service goals, photos, and questionnaire responses you choose to provide
• Payment and transaction information
• Communications with us by phone, email, website forms, social media, or SMS/MMS text message
• Marketing preferences and consent records
• Website usage information, including IP address, browser type, device information, and pages visited
HOW WE COLLECT INFORMATION
We collect information when you:
• Visit our website
• Book an appointment online
• Contact us by phone, email, website form, social media, or text message
• Subscribe to marketing communications
• Purchase products or services
• Complete forms on our website
• Participate in surveys, promotions, or contests
• Interact with our social media accounts
HOW WE USE YOUR INFORMATION
We may use your information to:
• Create or manage your Meevo online booking profile
• Schedule, confirm, modify, or cancel appointments
• Provide salon services and customer support
• Process payments and transactions
• Communicate with you regarding appointments and services
• Send appointment confirmations and reminders
• Send receipts
• Respond to inquiries and requests
• Improve our website, services, and customer experience
• Send important salon updates
• Send promotional communications when permitted by law and with your consent where required
• Maintain business records
• Comply with legal obligations
SHARING OF INFORMATION
We do not sell your personal information.
We may share information with service providers that help us operate our business, including:
• Appointment scheduling and booking providers
• Payment processors
• Website hosting providers
• Email and SMS communication providers
• Marketing and analytics service providers
• Professional advisors, auditors, and legal counsel
• Government authorities, when required by law
Service providers may only use information as necessary to perform services on our behalf.
SMS DATA PROTECTION
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be sold or shared with third parties or affiliates for marketing or promotional purposes. This information may be shared only with service providers as necessary to deliver SMS/MMS communications on behalf of DBS Salon.
COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar technologies to:
• Improve website functionality
• Analyze website traffic
• Remember user preferences
• Measure marketing effectiveness
You may disable cookies through your browser settings, though some website features may not function properly.
DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
DATA RETENTION
We retain personal information only as long as necessary to:
• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Maintain consent and communication records
YOUR PRIVACY RIGHTS
Depending on your state of residence, you may have rights regarding your personal information, including:
• Access
• Correction
• Deletion
• Data portability
• Opt-out of certain data processing activities
To exercise applicable rights, contact us using the information below.
EMAIL COMMUNICATIONS
We may use your email address for your Meevo online booking profile, appointment confirmations, appointment reminders, receipts, important salon updates, and occasional marketing communications such as our yearly newsletter.
You may unsubscribe from marketing emails at any time by using the unsubscribe instructions provided in the email or by contacting us directly. Unsubscribing from marketing emails does not prevent us from sending transactional or service-related emails, such as appointment confirmations, appointment reminders, receipts, or important account/service communications.
THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes become effective when the updated version is posted on our website.
CONTACT INFORMATION
DBS Salon
1296 Kifer Rd #601
Sunnyvale, CA 94086
Email: info@dbssalon.com
Website: https://dbssalon.com/
Phone/Text: 408-874-6879
For questions regarding this Privacy Policy, please contact us using the information above.
SMS TERMS & CONDITIONS
DBS Salon SMS Program
DBS Salon, operated by Triptych Studios Inc., may use SMS/MMS text messaging to communicate with guests who opt in to receive text messages from us.
PROGRAM DESCRIPTION
By opting in, you agree to receive SMS/MMS text messages from DBS Salon. Messages may include service-related communication, appointment scheduling, appointment confirmations, appointment reminders, waitlist or opening availability related to your request, service questions, salon updates, and occasional promotional messages if you have opted in to marketing texts.
MESSAGE FREQUENCY
Message frequency varies based on your appointments, requests, waitlist status, and communication preferences.
MESSAGE AND DATA RATES
Message and data rates may apply. Please contact your mobile carrier for details about your text messaging plan.
OPT-OUT INSTRUCTIONS
You may opt out of SMS/MMS messages at any time by replying STOP to any text message from DBS Salon. After you reply STOP, you may receive a final confirmation message and will no longer receive text messages from us unless you opt in again.
HELP INSTRUCTIONS
For help, reply HELP to any text message from DBS Salon. You may also contact us directly at info@dbssalon.com or 408-874-6879.
CUSTOMER SUPPORT
DBS Salon
1296 Kifer Rd #601
Sunnyvale, CA 94086
Email: info@dbssalon.com
Phone/Text: 408-874-6879
CARRIER DISCLOSURE
Carriers are not liable for any delayed or undelivered messages.
PRIVACY
Your privacy is important to us. Please review our Privacy Policy above for more information about how we collect, use, and protect your information.
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold or shared with third parties or affiliates for marketing or promotional purposes.